Referral Program Terms

The program is open to members of a customer-facing FloGPT organization who are signed in to their account. Agent and supervisor roles do not have access to Referrals. FloGPT may pause or remove a referral link, and may refuse or reverse a commission, where the program is misused.

You can create referral links in Referrals. A code is generated for you, or you can choose one of 3 to 20 letters, numbers, hyphens or underscores. Links can be paused or deleted. A paused or expired code cannot be used at signup. A visit to your link is counted as a click, and the visitor's IP address is stored only as a hash.

An organization is attributed to you when it signs up using your link, or when your code is entered in the Referral code field at signup. Each referred organization is attributed to one referral only, and the first valid attribution is kept.

The commission is 30% of the price of the plan the referred organization subscribes to, for one billing cycle, in that plan's currency. It is earned when the referred organization starts a paid plan. A free plan earns nothing. FloGPT sets the commission rate, shows it in Referrals, and may change it; a change applies to conversions recorded after it takes effect.

Payouts are made to a Stripe Connect Express account that you connect in Referrals, and the account must be verified and active. The minimum payout is 50 in the payout currency (for example, $50); earnings below that stay pending until they add up to the minimum, and earnings in different currencies are paid out separately. FloGPT reviews each payout and approves or rejects it before any money is transferred. A payout can be approved only while the referred organization still has an active paid subscription.

Stripe's own terms apply to your Stripe account, and you are responsible for any taxes on what you earn.

FloGPT may update these terms, and the date above shows the latest version. Questions about the program? Use the contact page. See also the general Terms of Service and the referral program overview.